ATP Table of Contents

Agency Training Plan (ATP) Resource Kit

Appendix 1

Training needs analysis survey

Sample

Please read the details below carefully and respond accordingly.
There are no right or wrong answers. It is your perception, or opinion, that is important.
For each item please circle the number / rating that best describes your level of skill.
Please do not circle more than one number per item.
Please answer every question.

The ratings used for Level of Skill are:

0.Not applicable: - Not relevant to your position within your agency.
1. Not at all -: This means that you do not have the skill at all and would not feel confident in having to perform tasks which required you to use the skill.
2.Require Assistance -: You consider that you have a minimum depth of skill, competence. You require intermittent support to perform tasks requiring the skill in familiar situations.
3. Require Occasional Assistance-: Your consider that you have some depth of skill. You are competent in familiar situations. You would be able to use the skills with occasional assistance for more complex situations.
4. Competent-: You have a sound depth of skill. This means you are competent and totally independent in a range of familiar and unfamiliar situations.
5. Able to support others -: You have detailed skill and are able to train others. This means you are able to provide leadership and support others. Apply judgements, analyse complex work situations and can train others in the skill.

Adapted from training needs analysis

Level of Skill

Not Applicable
Not at all
Require Assistance
Require Occasional Assistance
Competent
Able to Support Others

Personal and Organisational Communication

Establish effective working relationships	1	2	3	4	5
Deal with interpersonal conflict	1	2	3	4	5
Manage time	1	2	3	4	5
Participate in team based approach	1	2	3	4	5
Speak plain English	1	2	3	4	5
Read plain English	1	2	3	4	5
Write plain English	1	2	3	4	5
Apply appropriate language skills	1	2	3	4	5
Apply active listening skills	1	2	3	4	5
Recognise appropriate non verbal communication	1	2	3	4	5
Use appropriate non verbal communication	1	2	3	4	5
Identify alternative communication systems	1	2	3	4	5
Demonstrate and provide leadership	1	2	3	4	5
Motivate and support staff	1	2	3	4	5
Mediate conflict and achieve solutions	1	2	3	4	5
Facilitate development of teamwork approach	1	2	3	4	5
Identify and utilise individual team members strengths	1	2	3	4	5
Adapt personal style to interact effectively	1	2	3	4	5

Legal Environment

Comply with Employee Relations Acts, Regulations and Standards	1	2	3	4	5
Demonstrate awareness of the relevant Acts, Regulations and Standards	1	2	3	4	5
Explain the requirements of the relevant Acts, Regulations and Standards	1	2	3	4	5
Comply with the requirements of the relevant Acts, Regulations and Standards	1	2	3	4	5
Respond to industrial issues within organisational policy and current legislation	1	2	3	4	5
Inform staff and implement Employee Relations Acts, Regulations and Standards	1	2	3	4	5
Implement Duty of Care	1	2	3	4	5

Level of Skill

Not Applicable
Not at all
Require Assistance
Require Occasional Assistance
Competent
Able to Support Others

Organisational Support

Demonstrate awareness of the relevance of position description as to the worker's role	1	2	3	4	5
Participate in professional development	1	2	3	4	5
Participate skill acquisition	1	2	3	4	5
Assist in the provision of work place training and learning	1	2	3	4	5
Contribute to development of staff management policies	1	2	3	4	5
Follow protocols for the collection, verification and use of information	1	2	3	4	5
Develop a network to obtain information	1	2	3	4	5
Respond to requests for information and resources from external sources	1	2	3	4	5
Complete documentation within organization guidelines	1	2	3	4	5
Support and maintain the development of resources	1	2	3	4	5
Manage information	1	2	3	4	5
Manage and maintain feedback systems	1	2	3	4	5
Implement the organisation's internal and external communication policies and procedures	1	2	3	4	5
Use information and materials technology appropriately	1	2	3	4	5
Use office equipment and systems maintain and respond to equipment maintenance and supply needs	1	2	3	4	5
Work with basic budgetary and financial processes	1	2	3	4	5
Perform basic numerical tasks	1	2	3	4	5
Work within budgetary and financial constraints	1	2	3	4	5
Identify resources required for budgeting	1	2	3	4	5
Apply organisation's financial reporting and monitoring systems	1	2	3	4	5
Monitor income and expenditure	1	2	3	4	5
Maintain accounts	1	2	3	4	5
Manage systems to record and store information	1	2	3	4	5

Level of Skill

Not Applicable
Not at all
Require Assistance
Require Occasional Assistance
Competent
Able to Support Others

Managing Behaviour

Identify both appropriate and inappropriate behaviour	1	2	3	4	5
Identify triggers of inappropriate behaviour	1	2	3	4	5
Anticipate and diffuse conflict	1	2	3	4	5
Provide support strategies to minimise the possibility of conflict	1	2	3	4	5
Implement support strategies to minimise the possibility of conflict	1	2	3	4	5
Participate in the identification of client's needs	1	2	3	4	5
Contribute to planning appropriate strategies	1	2	3	4	5
Plan appropriate strategies	1	2	3	4	5
Implement strategies to minimise and reduce conflict	1	2	3	4	5
Implement crisis intervention strategies	1	2	3	4	5
Seek professional advice when needed	1	2	3	4	5
Complete relevant documentation	1	2	3	4	5
Record appropriate information	1	2	3	4	5
Maintain relevant documentation incorporating all legal and organisational requirements	1	2	3	4	5

Client Empowerment

Encourage clients to exercise their own rights and responsibilities	1	2	3	4	5
Involve clients in decision making within an environment which reflects their social, emotional and cultural needs	1	2	3	4	5
Provide opportunities for skill development	1	2	3	4	5
Contribute to a culture of client empowerment	1	2	3	4	5
Facilitate clients exercising their own rights and responsibilities	1	2	3	4	5
Identify the difference between support and advocacy	1	2	3	4	5
Identify different types of advocacy and support	1	2	3	4	5
Implement appropriate advocacy and support strategies	1	2	3	4	5
Promote and recognise client rights and responsibilities	1	2	3	4	5

Level of Skill

Not Applicable
Not at all
Require Assistance
Require Occasional Assistance
Competent
Able to Support Others

Program Development

Provide opportunities for individuals to express their needs	1	2	3	4	5
Contribute to the identification of the needs of the client group and/or individual	1	2	3	4	5
Create opportunities for individuals to express their needs	1	2	3	4	5
Identify the needs of the client group	1	2	3	4	5
Promote opportunities for the client to contribute to program development	1	2	3	4	5
Provide opportunities for individuals and/or significant others to be involved in the development of programs	1	2	3	4	5
Identify program outcomes	1	2	3	4	5
Identify and select appropriate resources	1	2	3	4	5
Implement the program	1	2	3	4	5
Complete relevant documentation	1	2	3	4	5
Participate in program review	1	2	3	4	5
Review the program and adapt accordingly	1	2	3	4	5
Contribute to evaluation of the effectiveness of the program	1	2	3	4	5
Identify suitable evaluation method	1	2	3	4	5
Implement evaluation method	1	2	3	4	5
Document evaluation outcomes	1	2	3	4	5
Identify future directions for program development	1	2	3	4	5
Maintain relevant documentation	1	2	3	4	5
Negotiate with client and caregiver specific support to be provided to client	1	2	3	4	5
Collect and organise required program resources	1	2	3	4	5
Maintain program resources in a functional condition	1	2	3	4	5
Report requirements for replacement and additional program resources to supervisor	1	2	3	4	5
Document details of programs for individuals and groups	1	2	3	4	5
Identify gaps in program delivery and refer to supervisor	1	2	3	4	5
Prepare programs in advance of session	1	2	3	4	5
Record programs support expenses	1	2	3	4	5
Liaise with colleagues, primary carers and other service providers in relation to client's goals and skill development programs	1	2	3	4	5

Level of Skill

Not Applicable
Not at all
Require Assistance
Require Occasional Assistance
Competent
Able to Support Others

Medication

Assist client to administer medication themselves as appropriate	1	2	3	4	5
Administer medication to clients within agency policy and procedure	1	2	3	4	5
Monitor effects of medication	1	2	3	4	5
Ensure safe keeping of drugs within agency policy and procedure	1	2	3	4	5
Discuss with clients issues relating to medication they are taking	1	2	3	4	5
Monitor benefits and possible side effects of medication used	1	2	3	4	5
Utilise agency infection control policies and procedures	1	2	3	4	5

Personal Care

Support client to maintain general health and well being	1	2	3	4	5
Support clients to refer themselves to appropriate health services	1	2	3	4	5
Support client to undertake therapy programs	1	2	3	4	5
Provide first aid	1	2	3	4	5
Observe and report significant changes in client's health and well being when required	1	2	3	4	5
Assist client to identify risks to health	1	2	3	4	5
Assist client to identify health problems	1	2	3	4	5
Assist monitoring diets where appropriate	1	2	3	4	5
Recognise and act on the identification of symptoms of common illnesses	1	2	3	4	5
Apply infection control procedures	1	2	3	4	5

Level of Skill

Not Applicable
Not at all
Require Assistance
Require Occasional Assistance
Competent
Able to Support Others

Relationships

Respond sensitively to relationship issues raised by the client	1	2	3	4	5
Minimise impact of own values and attitudes on client	1	2	3	4	5
Support the client to develop and maintain friendships and family relationships	1	2	3	4	5
Acknowledge own comfort level with sexuality issues	1	2	3	4	5
Provide positive, accurate information about sexuality and their sexual development	1	2	3	4	5
Assist clients to deal with sexuality issues related to their specific disability	1	2	3	4	5
Educate clients about protective behaviours	1	2	3	4	5
Assist client to access services to meet their sexual needs within agency guidelines	1	2	3	4	5
Foster an environment which gives clients adequate privacy to meet their sexual needs	1	2	3	4	5

Integration

Support the client to undertake tasks and activities as a member of the community	1	2	3	4	5
Promote the value of work, recreation, community involvement and peer group interaction as parts of a balanced lifestyle with the client	1	2	3	4	5
Inform the client of activities and services available in the community	1	2	3	4	5
Provide information and advice to community organisations to enhance client access to services	1	2	3	4	5
Advocate on behalf of client where appropriate to ensure access to community activities and services	1	2	3	4	5
Discuss increased community access with client and/or significant others	1	2	3	4	5
Conduct training of the client to facilitate integration into the community	1	2	3	4	5

Level of Skill

Not Applicable
Not at all
Require Assistance
Require Occasional Assistance
Competent
Able to Support Others

Family and Significant Others

Identify and support the family's level of involvement	1	2	3	4	5
Establish and maintain effective communication links with significant others	1	2	3	4	5
Involve significant others in setting realistic goals and expectations	1	2	3	4	5
Inform significant others on the range of services and resources available	1	2	3	4	5
Understand and respond appropriately to the grief processes associated with disability	1	2	3	4	5
Support significant others to access appropriate services	1	2	3	4	5

Communication with Clients

Use and understand alternative communication methods	1	2	3	4	5
Observe and interpret non-verbal signals	1	2	3	4	5
Resource interpreters and community language written material for non English speaking background client	1	2	3	4	5
Use clear speech and visible speech patterns	1	2	3	4	5
Support client to communicate effectively	1	2	3	4	5
Support client to use alternative language	1	2	3	4	5

The ATP kit was developed in June 2000. Some information in the kit may have dated but the planning process outlined is still appropriate.