ATSS Manager
CHCDIS4A Design procedures for support
Elements
Assess the person with a disability for personal support requirementDesign individual personal support procedures
Implement individual personal support procedures
CHCDIS11C Co-ordinate disability work
Elements
Demonstrate commitment to high quality services for people with disabilitiesSupport rights, interests and needs of people with disabilities
Develop and implement a framework for quality service delivery
CHCAD3A Undertake systems advocacy
Elements
Obtain, analyse and document information relevant to the needs of clients as a community of interest within the general communityWork with customer, service users, services and other stakeholders to develop strategies to address identified needs
Advocate for and facilitate the implementation of strategies developed to address the needs of clients with specific needs
CHCADMIN4B Manage the organisation’s finances, accounts and resources
Elements
Implement budget processesEstablish and implement systems for financial management and reporting
Manage the use of funds
Develop and recommend funding options
Develop and implement resourcing proposals to meet operational needs
Monitor resource usage and performance
Manage property, equipment and stores
CHCCOM4B Develop, implement and promote effective communication techniques
Elements
Contribute to the development of effective communication strategiesRepresent the organisation to a range of groups
Facilitate group discussions
Produce quality written materials
Conduct interviews
CHCNET4A Work with other services
Elements
Identify and maintain links with relevant servicesProvide relevant information to services
Work with and support community services organisations to deliver appropriate services to people in need.
CHCOHS501A Manage workplace OHS management system
Elements
Establish and maintain participative arrangements for the management of OHSEstablish and maintain procedures for identifying hazards, accessing and controlling risk as well as dealing with hazardous events
Establish and maintain an OHS induction and training programs
Establish and maintain a system for OHS records
CHCORG7B Manage workplace issues
Elements
Manage staff planning and recruitmentManage work allocation
Evaluate workgroup effectiveness
Implement disciplinary procedures
CHCORG9B Manage projects and strategies
Elements
Consider the need and scope for the project/strategyPrepare a project plan
Identify and acquire resources to make implementation of project plan possible
Promote and advertise project/strategy
Manage implementation of project/strategy
Evaluate and report on project/strategy
CHCORG11B Lead and develop others
Elements
Provide leadership, direction and guidance to the organizationMaximise own performance outcomes
Manage effective work relationships
Manage and improve the performance of individuals
Support, participate and review group development
Support and develop managers
CHCORG16B Manage training
Elements
Maintain training recordsReport and adviser on training
Manage training expenditure and resources
Maintain training activities within organisational and legal requirements
CHCORG19B Develop and maintain the quality of service outcomes
Elements
Evaluate the outcomes of clients accessing the servicePlan and implement changes/strategies to improve outcomes
Ensure client service standards and codes of practice
Manage quality assurance processes
CHCORG20A Promote and represent the service
Elements
Promote community awareness of the clients, their needs and their importancePromote the service to increase its profile in the community
Represent the service
Respond to negative publicity and perceptions, as required
CHCORG22A Contribute to service delivery strategy
Elements
Carry out work activities according to organisational proceduresContribute to implementation of service delivery
CHCORG24B Provide leadership in community services delivery
Elements
Develop effective leadership roleProvide direction
Promote community work and maintain quality performance
CHCORG27A Provide mentoring support to colleagues
Elements
Establish a relationship with mentoreeOffer mentoring support
CHCORG28A Reflect and improve upon professional practice
Elements
Reflect upon practiceEnsure continuing self support and supervision
Operate within an agreed ethical code of practice/ethics
CHCORG29A Provide coaching and motivation
Elements
Prepare for on job coachingCoach colleagues on the job
Follow up coaching
CHCPOL4A Develop and implement policy
Elements
Research and consult with others to develop policiesTest draft policies
Develop policy materials
Implement and review policies
