Employment Services Manager
CHCDIS11C Co-ordinate disability work
Elements
Demonstrate commitment to high quality services for people with disabilitiesSupport rights, interests and needs of people with disabilities
Develop and implement a framework for quality service delivery
CHCORG11B Lead and develop others
Elements
Provide leadership, direction and guidance to the organizationMaximise own performance outcomes
Manage effective work relationships
Manage and improve the performance of individuals
Support, participate and review group development
Support and develop managers
CHCNET2B Maintain effective networks
Elements
Develop cooperative working relationships and strategic alliances with other organisationsRepresent the organisation
Maintain networks
CHCOHS501A Manage workplace OHS management system
Elements
Establish and maintain participative arrangements for the management of OHSEstablish and maintain procedures for identifying hazards, accessing and controlling risk as well as dealing with hazardous events
Establish and maintain an OHS induction and training programs
Establish and maintain a system for OHS records
CHCORG20B Promote and represent the service
Elements
Promote community awareness of the clients, their needs and their importancePromote the service to increase its profile in the community
Represent the service
Respond to negative publicity and perceptions, as required
CHCORG19B Develop and maintain the quality of service outcomes
Elements
Evaluate the outcomes of clients accessing the servicePlan and implement changes/strategies to improve outcomes
Ensure client service standards and codes of practice
Manage quality assurance processes
CHCORG7B Manage workplace issues
Elements
Manage staff planning and recruitmentManage work allocation
Evaluate workgroup effectiveness
Implement disciplinary procedures
CHCPOL7A Manage policy development
Elements
Identify future directions in organisational servicesManage policy development
Advocate for appropriate policy development
CHCDIS9A Maximise participation in work by people with disabilities
Elements
Prepare people with disabilities to work in open and supported employmentMatch workplace/job and person with a disability
Assess skills and productivity for wages
Provide information on the industrial relations system as it relates to the employment of people with disabilities
Monitor employment opportunities
CHCES401A Analyse and apply labour market information
Elements
Collect labour market informationAnalyse labour market information
Improve delivery of employment services by using labour market information
CHCAD2C Support the interest, rights and needs of clients within duty of care requirements
Elements
Provide support to client for the realization of their interests, rights and needs within job roles and responsibilitiesSupport and safeguard the interests and rights of clients
CHCORG8C Establish and manage new programs and services
Elements
Complete strategic planning activitiesManage implementation of new program and service
Establish and manage organisational and operational arrangements
Undertake appropriate evaluation and reporting
CHCAOD2C Orientation to the alcohol and/or other drugs work
Elements
Work within the context of the alcohol and other drugs sectorDevelop knowledge of the alcohol and other drugs sector
Demonstrate commitment to the central philosophies of the alcohol and other drugs sector
PSPLEGN601A Manage compliance with legislation
Elements
Assure legislative complianceInterpret legislation relating to community sector work
Evaluate compliance outcomes
PSPGOV603A Develop a tender submission
Elements
Identify opportunities to provide goods and servicesAnalyse tender requirements
Determine proposal methodology
Prepare estimate
Submit a tender
Review tender process
CHCES501A Manage service delivery in a purchase/provider relationship with government
Elements
Establish cooperative working arrangements with governmentManage business performance against contractual performance requirements
Manage service quality
Report on contractual compliance
CHCORG13B Manage organisational and strategic business planning
Elements
Formulate a strategic and business planApply the strategic and business plan
CHCORG12B Review organisational effectiveness
Elements
Respond to the external environmentImplement continuous improvement
Refocus the organisation/service
CHCORG16B Manage training
Elements
Manage training recordsReport and advise on training
Manage training expenditure and resources
Maintain training activities within organisational and legal requirements
CHCINF5B Meet statutory and organisational information requirements
Elements
Identify information requirementsReview options for systems to obtain information
Establish and manage systems to record and store information
Support and supervise the development of information and educational resources
Provide staff training
PRXRE18A Lease property
Elements
Promote subject propertyObtain and review tenancy applications
Prepare and complete tenancy documentation
Record tenancy arrangements and prepare instructions for future records of transactions in the agency database
PSPETHIC501A Promote the values and ethos of public service
Elements
Promote ethical standardsAssist staff to avoid conflicts of interest
Model and foster integrity of conduct
BSBCMN408A Report on financial activity
Elements
Compile financial information and dataPrepare statutory requirements reports
Provide financial business recommendations
PSPMNGT605A Manage diversity
Elements
Contribute to the development, implementation and review of a diversity strategy to maximize business unit and/or organisational effectivenessFacilitate the development of a workforce that promotes and values diversity
Communicate with a diverse workforce
