Careers

Learning and Development

The workforce

Team Manager
(Advanced Diploma level)

CHCDIS11C Coordinate disability work
Elements

Demonstrate commitment to high quality services for people with disabilities
Support rights, interests and needs of people with disabilities
Develop and implement a framework for quality service delivery

CHCADMIN4B Manage the organisation’s finances, accounts and resources
Elements

Implement budget processes
Establish and implement systems for financial management and reporting
Manage the use of funds
Develop and recommend funding options
Develop and implement resourcing proposals to meet operational needs
Monitor resource usage and performance
Manage property, equipment and stores

CHCCOM3C Utilise specialist communication skills to build strong relationships
Elements

Identify appropriate communication strategies to meet the needs of clients and colleagues and build strong relationships
Conduct effective communication with clients and staff
Contribute to the development of effective communication strategies
Represent the organisation to a range of groups
Apply specific communication techniques to assist in resolving conflict
Implement mechanisms that facilitate group discussions

CHCCOM4B Develop, implement and promote effective communication techniques
Elements

Contribute to the development of effective communication strategies
Represent the organisation to a range of groups
Facilitate group discussions
Produce quality written materials
Conduct interviews

CHCCS4C Manage the delivery of quality client service
Elements

Coordinate services provided to clients
Plan client service delivery
Review client services

CHCINF4B Manage the organisation’s information systems
Elements

Identify and address information requirements
Supervise day to day processes for collection, use, storage and dissemination of information
Establish and manage systems to record, store, process and distribute information
Support and supervise the development of information and educational resources

CHCORG7B Manage workplace issues
Elements

Manage staff planning and recruitment
Manage work allocation
Evaluate workgroup effectiveness
Implement disciplinary and grievance procedures

CHCORG11B Lead and develop others
Elements

Provide leadership, direction and guidance to the organisation
Maximise own performance outcomes
Manage effective work relationships
Manage and improve the performance of individuals
Support, participate and review group development
Support and develop managers

CHCOHS401A Implement and monitor OHS policies and procedures for a work place
Elements

Explain OHS information for co-workers in team.
Coach co-workers in team
Promote consultation and participation
Implement and monitor enterprise procedures for identifying hazards and risk
Maintain appropriate OHS records

SPECIALISATIONS

CHCINF5B Meet statutory and organisational information requirements
Elements

Identify information requirements
Review options for systems to obtain information
Establish and manage systems to record and store information
Support and supervise the development of information and educational resources
Provide staff training

CHCINF6B Manage information strategically
Elements

Develop and implement strategies for collection, verification and use of information to achieve organisational objectives
Facilitate strategies for interagency information sharing and use
Monitor and upgrade organisation’s strategic management of information

CHCORG10B Manage organisational change
Elements

Ensure practices of the organisation are appropriate
Respond to change in the community
Initiate and implement organisational change within a planning framework

CHCORG13B Manage organisational strategic and business planning
Elements

Formulate a strategic and business plan
Apply the strategic and business plan

CHCORG14B Manage a service organisation
Elements

Coordinate organisational planning
Design and implement the structures and process of the organisation
Implement evaluation processes
Enable the organisation to meet legal requirements
Establish the profile of the organisation and market its services
Give direction for the effective management of the organisation
Manage changes in the organisation

CHCORG16B Manage training
Element

Maintain training records
Report and advise on training
Manage training expenditure and resources
Maintain training activities within organisational and legal requirements

Careers

Learning and Development

The workforce

Team Manager (Advanced Diploma level)

CHCDIS11C Coordinate disability work Elements

CHCADMIN4B Manage the organisation’s finances, accounts and resources Elements

CHCCOM3C Utilise specialist communication skills to build strong relationships Elements

CHCCOM4B Develop, implement and promote effective communication techniques Elements

CHCCS4C Manage the delivery of quality client service Elements

CHCINF4B Manage the organisation’s information systems Elements

CHCORG7B Manage workplace issues Elements

CHCORG11B Lead and develop others Elements

CHCOHS401A Implement and monitor OHS policies and procedures for a work place Elements