Our courses and training
Start by browsing our courses via Explore Courses on our website. And then give our friendly team a call on 1300 360 185. We’re always happy to talk about your goals and our study options, and help you choose a course that’s the best fit for you.
It depends on what course you choose. See your course description for course duration guides or contact us on 1300 360 185 for more information. Our short courses usually take between 3-8 hours and are completed within a single day. For our accredited long courses, you’ll also need to account for time outside of the classroom to complete the activities and assessments, including 120 hours of practical placement.
Field follows guidelines set by the Australian Qualifications Framework that recommends the following timeframes:
Once you’ve committed to your course, you’ll need to finish it. Because of the type of training we offer, it’s not appropriate to defer courses. If you need to stop your studies, please contact us so we can talk through your options.
Our courses have a maximum duration and you need to complete the course within the specified amount of time to avoid additional fees. Students who do not complete all units within the maximum timeframe will receive a Statement of Attainment listing any units they may have completed successfully, providing the relevant fees are paid.
Field may choose to provide an extension to the timeframe but this decision is made on a case by case basis taking into account the circumstances.
Our qualified trainers and assessors have direct industry experience and formal qualifications in the topics they teach. They’re current industry experts, who continue to work regular support worker shifts. So you get access to their up-to-date knowledge and understanding of industry practice, standards, and expectations.
Students who successfully complete all requirements of their accredited course will receive a nationally recognised certificate that shows what they’ve qualified in. If you don’t complete every unit, you’ll get a Statement of Attainment that lists only the units you’ve been marked as Competent in. The correct course title and code along with the Nationally Recognised Training (NRT) logo and Australian Qualifications Framework (AQF) logo will also be displayed on the certificate.
If you’re up to date on all your fees, you’ll get your Certificate or Statement of Attainment within 30 calendar days of completion/cancellation of your course.
We’ve included information on the fees and charges associated with printing your Certificate or Statement of Attainment on our Downloads page.
If you do the Manual Handling or Infection Control (non-accredited) short courses, you’ll get a Certificate of Attendance on the day.
It depends on the circumstances, but in general, here are some of the things you’ll need to do:
Before your first day of training, you’ll get an email to confirm your enrolment. This will include a personal copy of your timetable. If you need another copy, just contact us for help.
No. You’ll need to study at the set pace and course duration. It’s important to take your time, focus on the studies, and make the most of your classroom and practical placement time.
If you’d like to apply for a refund of your course fees, please complete a Refund Request Form (via our Downloads page). You can either return it to our head office in person or via email.
Competency based training is a method of education which focuses on what you can do in the workplace as a result of completing your training or gaining relevant experience in the workplace.
Competency standards define the skills, knowledge, and attitudes required by industries for effective performance in the workplace. Competency standards can be broken down into smaller units of competency and each unit of competency describes a specific workplace activity.
A core unit is a compulsory unit of competency that must be delivered as part of a qualification in order to meet the rules of the training package.
An elective unit is a non-compulsory unit which has been chosen by your RTO (Field) to best suit your training needs.
As each qualification is structured differently and can be made up of elective and compulsory units, we recommend that you consult your training plan for more information.
You must complete all units within your course to successfully gain your certificate. However, if you don’t finish your entire course, you may be eligible for a Statement of Attainment which reflects the completed units. You can use this towards further study or for specific training needs (such as personal interests) that don’t require a full qualification.
The Training Plan is a document which sets out how training will be delivered and how and when your skills and knowledge will be assessed. To put it simply, it sets out the dates for each of your Units of Competency.
It’s a living document that must be reviewed and updated on a regular basis to reflect your progress.
You’re welcome to discuss your Training Plan with us at any stage during your training. If you have any queries, please contact the Student Support Team.
We expect you to dedicate some time each week outside of the classroom to go over your training and work through your assignments. The amount of time you need will depend on your course and your approach to study. You might need as little as four hours per week, or a full day per week, or even more. We recommend you prioritise weekly quiet, uninterrupted study time to stay on top of your coursework and give yourself the best chance of success.
If you require any support with homework or self-directed study, please don’t hesitate to contact the Student Support Team.
We use a combination of the following assessment methods:
1. Demonstrations (role-play, simulations, scenario, on-the-job, face-to-face)
You might demonstrate practical application of knowledge and skills either in a work environment or simulated setting. Your trainer will use a competency or observation checklist to check if your demonstrated skills match the essential performance criteria.
2. Supplementary evidence
This might include signed letters, references, or log books from your manager or supervisor to confirm that the evidence you’ve provided is from the workplace and is your own work. We’ll often use this kind of assessment to confirm your 120 hours of practical placement.
3. Multiple choice assessment (online or face-to-face)
This includes multiple choice, true/false and tick-a-box questions.
4. Written assessments (includes short answer questions, case studies, reports and projects – online or face-to-face)
This type of assessment involves written responses to questions. Your trainers will personally mark your responses. If your response isn’t up to scratch, you’ll get feedback from your trainer to make sure you fully understand the subject matter.
5. Oral (face-to-face/phone)
This is where your trainer asks you questions and uses your responses to fill any gaps in your assessment submission. Your trainer is at liberty to supplement your assessment with appropriate additional interviews or questions.
Your trainer can make adjustments to the way in which evidence of your performance is collected, as long as they have a genuine reason for it. For example, they might assess your knowledge through an interview rather than get you to write the response. Although they can gather evidence in different ways, the evidence criteria for deciding whether you are satisfactory/not-satisfactory, competent/not yet competent should not be altered in any way.
In-class assessments include a range of group activities, role plays, and simulated activities held in the classroom. They’re an essential part of your course. That’s why it’s so important that you attend all your scheduled classes so you can stay on track and up to date with your training plan.
If you feel you need more support, please contact the Student Support Team to discuss a catch-up class.
Once you hand your assessments to your trainer, and they’re marked as satisfactory, your assignments are returned to our Head Office and kept in your student file, as evidence of competency.
If you have any questions about your completed assessments, speak with your trainer or the Student Support Team.
If your trainer returns your assessment to you marked as Not Satisfactory, you’ll need to resubmit your assessment. This means your work may not have met the specific requirements of the assessment – either your answers don’t include enough detail, or they’re incorrect. If you’re unsure of the reasons for being asked to resubmit your work, you can talk to your trainer to find out more.
Carefully read the feedback from your trainer and follow their instructions. It’s a good idea to discuss your resubmit with your trainer during class. When you’ve finished your resubmit, attach it to your original attempt and hand everything in to your trainer for marking.
If you’d like to view your Academic Record, course progress, or any details within your student file that relate to your studies, please contact our Student Experience Manager or Head Office.
Any qualifications or completed Units of Competency will be available to view in your USI portal. Head to the USI website to view your student record.
Once you exit a course, either by completing your studies or nominating to withdraw, you’ll get a record of all completed units as a Testamur (an official document signed by Field) or Statement of Attainment.
Plagiarism involves taking and using someone else’s ideas and/or manner of expression and using them as your own without acknowledging the source of the ideas and materials. This includes any of the following (unless you clearly acknowledge the source):
Cheating is where you try to get an unfair advantage in your work or assessment. This includes resubmitting work that’s already been assessed in another unit or copying another person’s work as your own. This dishonesty uses unauthorised help and attempts to deceive a trainer or assessor who is evaluating your work and competence.
Where plagiarism and/or cheating is suspected, the trainer will discuss the matter directly with Field’s Compliance Manager. Further investigation will be required. If you’re deemed to have committed a plagiarism offence, further actions and/or penalties will be imposed.
As a student at Field, you must safeguard yourself against the plagiarism of your own written work, assignments, electronic files, and notes. You’re also prohibited from giving access to your assignments and electronic files to other students. If you choose to do this, you’ll be penalised in the same way that a student found guilty of plagiarism is penalised.
If you have reason to believe that your work has been plagiarised or copied, you must report the matter at once to your trainer who’ll then report it to Field’s Compliance Manager. Investigations will follow accordingly. We have a comprehensive policy and procedure that details how we handle instances of plagiarism and/or cheating and the appropriate penalties. You can find it on our Downloads page.
Still got questions?
Call us on 1300 360 185 - our friendly team is here to help. Or send your questions via our email. We’re always happy to chat.Send your enquiry